Work With Us at Emerald Contact Centre

Emerald Contact Centre is a new and dynamic contact center focused on providing superior customer service support and building strategic partnerships with our clients.

IT Support Engineer

IT Support Engineer Emerald Contact Centre (ECC) is a contact center business located in Waterford Ireland, responsible for the customer service for a large number of businesses both in the United States, and abroad in various countries like Brazil, London, and many others. We have an excellent opportunity for an IT Support Engineer with our […]

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Contact Centre Supervisor

  • October 3, 2018 12:22 pm
  • Woodlock House, Portlaw, Co. Waterford
  • Competitive
  • Permanent
  • Emerald Contact Centre

Contact Centre Supervisor We now have a vacancy for a permanent full time Supervisor within our team. The primary responsibility of this role is to manage the Contact Centre in order to deliver on quality and efficiency metrics, coach, develop Customer Solution Specialists (CSS), and manage the day-to-day operations of the Contact Centre. Job Responsibilities: […]

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Customer Solutions Specialist

  • September 17, 2018 5:32 pm
  • Woodlock House, Portlaw, Co. Waterford
  • Competitive
  • Permanent
  • Emerald Contact Centre

Customer Solutions Specialist Emerald Contact Centre (ECC) based in Co. Waterford, is focused on providing superior customer service support for our clients. Our clients provide networks of health and investment information to our customers around the world. Customers can purchase supplements & health products, books, newsletters, attend seminars and receive free electronic newsletters on topics […]

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